Effective Date: January 1, 2025

Credit Plex AI ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access our website (www.creditplexai.com) and use our Services. By using our Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1. Personal Information: When you sign up for our Services, we may collect certain personal information, including but not limited to:

• Name
• Email address
• Phone number
• Payment details (processed through third-party payment processors such as Stripe)

1.2. Non-Personal Information: We may also collect non-personal information, such as:

• Browser type
• IP address
• Device information
• Usage data and website activity

1.3. Social Security Information: Credit Plex AI does not collect, store, or retain Social Security Numbers on our website or servers.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our Services.
• To process payments and manage subscriptions.
• To communicate with you regarding updates, features, and customer support.
• To personalize your experience and improve our Services.
• To comply with legal obligations and enforce our Terms and Conditions.

3. How We Protect Your Information

We implement reasonable administrative, technical, and physical security measures to safeguard your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Sharing of Information

4.1. Third-Party Service Providers: We may share your information with third-party service providers who assist us in providing our Services, such as payment processors, email communication services, and analytics providers. These third parties are bound by confidentiality agreements and are not permitted to use your information for any purpose other than to provide services to us.

4.2. Legal Obligations: We may disclose your information if required to do so by law or if we believe such action is necessary to:

• Comply with legal obligations or regulatory requirements.
• Protect the rights, property, or safety of Credit Plex AI, our users, or others.
• Investigate potential violations of our Terms and Conditions.

4.3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of the transaction.

5. Your Rights

You have the following rights regarding your information:

• Access and Update: You may access and update your personal information through your account settings.
• Opt-Out: You can opt-out of marketing emails by clicking the "unsubscribe" link in our communications.
• Data Deletion: You may request the deletion of your personal information, subject to any legal or contractual obligations.

To exercise your rights, please contact us at [Insert Email Address].

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience and analyze website performance. You can manage your cookie preferences through your browser settings.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes.

8. Third-Party Links

Our website may contain links to third-party websites. Credit Plex AI is not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal information, we will delete it.

10. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective immediately upon posting to our website. Your continued use of our Services constitutes acceptance of the revised Privacy Policy.

11. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: www.creditplexai.com/contact

Acknowledgment By using our Services, you acknowledge that you have read, understood, and agreed to this Privacy Policy. You also acknowledge that we do not store Social Security Numbers and that we are not responsible for unauthorized access to your information resulting from your failure to secure your account credentials.